Please Note: This Privacy Policy applies to your use of the S7 Game website and app. By using S7 Game, you are considered to have accepted this policy. Any changes will be updated on this page.
1 What Data Do We Collect?
S7 Game collects certain information to deliver the best gaming experience and keep the platform secure. This information is gathered in two ways — details you provide directly, and technical data collected automatically.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Personal Identity | Name, date of birth, email address | Account Creation & Verification |
| Contact Information | Mobile number, address | Communication & Security Verification |
| Financial Information | Payment methods, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, browser, device | Security & Fraud Prevention |
| Gaming Activity | Betting history, win/loss records | Service quality improvement and reporting |
Your financial information is never stored directly on our servers. All payment processing is handled through fully encrypted third-party gateways.
2 How Do We Use Your Data?
S7 Game uses collected data only for lawful and specific purposes. Our goal is to provide you with a safe, fair, and enjoyable gaming experience. The primary reasons for using your data are:
- Account management: Your data is used to create, verify, and secure your account.
- Processing Transactions: Financial information is required to process deposits, withdrawals, and bonus payouts.
- Customer Support: Your data is referenced to resolve your issues quickly.
- Fraud Prevention: Technical data is analyzed to detect suspicious activity.
- Legal liability: Your data may be used to meet regulatory requirements.
- Service Improvement: Anonymous usage data is analyzed to improve the gaming experience.
- Promotional Communications: With your consent, offers and updates will be sent to you by email.
S7 Game never sells your data to advertisers or shares it with unrelated third parties.
3 How Long Is Data Retained?
S7 Game retains your data only for as long as there is a legitimate need to do so. Information is kept while your account is active. Even after an account is closed, some data may be retained for a specified period to meet legal obligations.
- Transaction records: minimum 5 years (in accordance with financial regulations).
- Identity verification documents: retained for up to 3 years after account closure.
- Gaming logs and activity: up to 2 years.
- If you withdraw your marketing consent, the relevant data will be deleted as soon as possible.
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
4 Who Do We Share Your Data With?
S7 Game does not sell your data. However, limited information may be shared with trusted partners to keep our services running. In each case, only the minimum necessary data is shared:
- Payment Processors: To process transactions with bKash, Nagad, or our banking partners.
- Identity Verification Service: With regulator-approved institutions for KYC verification.
- Technology Service Providers: With contracted providers for server hosting and cybersecurity.
- Law enforcement agencies: Where required by court order or legal obligation.
All third-party partners operate under strict confidentiality agreements and are not permitted to use your information beyond the agreed terms.
5 Cookies & Tracking Technologies
S7 Game uses cookies to ensure the website functions properly and to improve your experience. Cookies are small text files stored on your device.
- Essential Cookies: Essential for login sessions and security. These cannot be disabled.
- Functional cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Helps monitor site performance (anonymous).
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working correctly.
6 Children's Privacy
S7 Game is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
If we become aware that an account was created by someone under 18, all associated data will be immediately deleted and the account will be closed. If a parent or guardian brings this to our attention, we will act promptly.
7 Your Rights
As an S7 Game user, you have important rights over your own data. We respect these rights and make them easy to exercise:
Right to Access Your Data
You can request to see what information we hold about you.
Right to Rectification
To correct inaccurate or incomplete information, please contact our support team.
Right to Erasure
Unless a legal obligation exists, data is deleted upon account closure.
Right to Restrict Processing
You may request that we restrict the use of your data for specific purposes.
Right to Data Portability
You can request an export of your data in a specified format.
Right to Withdraw Marketing Consent
You may unsubscribe from promotional emails or messages at any time.
To exercise these rights, email us at [email protected] or reach out via live chat. We will respond within 30 business days.
8 Third-Party Links & Services
If the S7 Game platform contains links to third-party websites, clicking those links will bring you under the privacy policy of that site. S7 Game is not responsible for how those sites collect or use your data.
Payment gateways and identity verification services operate under their own privacy policies. We recommend reading those policies before using these services.
9 Security Measures
S7 Game employs industry-standard technical and administrative measures to protect your data. Our security framework is continuously updated.
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
- Two-Factor Authentication (2FA): An extra layer of security for your account.
- Regular Security Audits: Regularly audited by an independent third-party expert team.
- Data Center Security: Both physical and digital security are ensured.
- Limited Access Policy: Only authorized personnel have access to personal data.
In the event of a security breach, we will notify affected users as quickly as legally required and take all necessary steps to address the situation.
10 Privacy Policy Updates
S7 Game reserves the right to update this Privacy Policy as needed. For significant changes, we will:
- We will post a notice on the website.
- We will notify you at your registered email address.
- The date of the latest update will be noted at the top of this page.
Continued use of S7 Game after a revised policy is published will be considered acceptance of the updated terms. We recommend checking this page periodically.
11 Contact Us
For any privacy-related questions, complaints, or requests, please contact us:
- Email: [email protected]
- Live Chat: 24/7 Direct Support
- Response time for requests: up to 30 business days
We take all privacy-related concerns seriously. We are committed to resolving your requests as quickly as possible.
Why S7 Game Can Be Trusted
Your Privacy Is Our Priority
SSL Protection
All your data is protected with 256-bit SSL encryption. No hacker or third party can access it.
Two-Factor Authentication
2FA adds an extra layer of security to your account. Even if your password is compromised, your account stays protected.
Clear Policy
What data we keep, why we keep it, and who we share it with — all explained clearly on this page. No hidden terms.
You're in Control
View, update, or request deletion of your data at any time. Opting out of marketing messages is simple too.
Regular Security Audits
An independent third-party expert team regularly audits S7 Game's security systems to identify and address vulnerabilities.
24/7 Privacy Support
Our support team is always available to answer any questions about data protection. Reach us via live chat or email.